Shipping policy

Shipping Policy

SEGULMAT currently ships orders within the United States where delivery is available at checkout.

Fulfillment by Amazon Multi-Channel Fulfillment (MCF)

Orders placed on shopsegulmat.com are fulfilled through Amazon Multi-Channel Fulfillment (MCF). Our inventory is stored in Amazon fulfillment centers, and Amazon's fulfillment network handles the picking, packing, and shipment of your order.

Your purchase is made directly from SEGULMAT. Amazon MCF serves as our fulfillment provider.

Orders may arrive in unbranded packaging, and the delivery carrier may vary depending on the destination and available shipping service.

Shipping Options

Standard Shipping — Free
Estimated delivery: 3–5 business days.

Expedited Shipping — $5
Estimated delivery: approximately 2 business days.

Shipping options and estimated delivery times available for your order will be shown at checkout.

Order Processing

Orders are processed as quickly as possible after payment is successfully completed. Orders placed on weekends or holidays may begin processing on the next business day.

Delivery Estimates

Delivery times are estimates and are not guaranteed. Delays may occur because of carrier disruptions, severe weather, holidays, high shipping volumes, incorrect or incomplete delivery information, or other circumstances outside our reasonable control.

Delivery times to Alaska, Hawaii, U.S. territories, remote locations, or other areas outside the contiguous United States may vary, and some shipping options may not be available.

Tracking

When tracking information becomes available, we will send it to the email address provided with your order. You can use the tracking information to follow the progress of your shipment.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before submitting your order. If you notice an error, contact us as soon as possible at support@shopsegulmat.com. We cannot guarantee that an address can be changed after an order has entered fulfillment.

Lost, Damaged, or Incorrect Shipments

If your package arrives damaged, contains an incorrect item, or appears to have been lost in transit, please contact us at support@shopsegulmat.com with your order number and any relevant photographs or information so that we can review the issue and assist you.

For information about returns and refunds, please review our Return and Refund Policy:
https://shopsegulmat.com/policies/refund-policy